Return and Exchange Policy
We offer a 100% money-back satisfaction guarantee!
We feel so strongly that you will LOVE the way you look and feel in your CorCelette AND that it is one of the most comfortable thing you have ever worn, we offer a guaranteed refund policy!
If you happen to desire a refund,we are happy to do so providing that:
- the panty package has not been opened,
- you try on your Corcelette with your own undergarments on, and
- the tags are still intact.
YOU MUST CALL 412-335-3081 WITHIN 7 DAYS OF RECEIVING YOUR ORDER TO GET AN EXCHANGE OR REFUND AUTHORIZATION NUMBER BEFORE YOU SHIP THE ITEM BACK TO US.*
This way, if you need a better size, we will be able to ascertain what fit we think would be better for you. We want you to love our product!**
(Note: if the requested size is out of stock, it may take several weeks to send you the requested garment)
We recommend when you send back your item for exchange, you ship your Corcelette via a traceable method, eg with USPS’s “ delivery confirmation”, so you are sure it arrives. We do not take responsibility for returns that don’t arrive and do not have a tracking number (you don’t blame us for that, right?) You are responsible for the cost of shipping back your item to Who’s Your Mommy, LLC for the exchange, and we will happily pay the postage for shipping your first exchanged item back to you (sound good?).
For refunds, we ask that you incur the cost of shipping.
*If we see any evidence of the garment having been “used”, we will not grant an exchange authorization… you can understand why.
**The best effort has been made to make sure your CorCelette is a sexy and alluring product! Please note that due to the quality fabric we use there may be tiny imperfections that are not noticeable and do not affect the integrity of the garment. All SexCies are inspected before shipment for quality assurance and standards.